Welcome to Sri Jeyam Food Products .  

This e-commerce website is owned by Sri Jeyam Food Products. 

But sold, managed, and billed by Sivasakthi Marketing. By accesssing or using this website and placing an order, you agree to be bound by the following Terms and Conditions.

Business Representation & Billing 

• Sri jeyam Food products is the brand name under which food products are sold.
• All products displayed on this website are sold by Sivasakthi Marketing. 
• All billing, invoicing, payments, GST, and financial transactions are processed in the name of Sivasakthi Marketing. 
• Any invoice, receipt, or tax document issued for orders placed on this website will be issued by Sivsasakthi Marketing only.

Website Use 

• You must be at least 18 years old to place an order or use the website.
• You agree to use the website for lawful purpose only.
• Any attempt to misuse, hack, or disrupt the website is strictly prohibited.

Product Information

• Product descriptions, prices, images , and availability are provided to be the best of our knowledge.
• Product images are for reference purpose only; actual packaging may vary.
• We reserve the right to change product details or discontinue products without prior notice.

Pricing & payment

• All prices are listed in Indian Rupees(INR) and are inclusive of GST as applicable. 
• Payments are processed securely through authorized third - party payment gateways.
• Sivasakthi Marketing does not store debit card, credit card, or UPI details.

Orders and Confirmations

• Order confirmation will be sent via SMS, Email or Whatsapp after successful payment. 
• We reserve the right to cancel any order due to stock issues, pricing errors, or suspicious activity. 
• In case of cancellation, refunds will be processed as per our refund policy.

Shipping and Delivery 

• Delivery timelines are estimated and may vary based on location and logistics. 
• Sivasakthi Marketing is not responsible for delays caused by courier partners, natural conditions, or unforeseen circumstances. 

Returns, Refunds & Cancellations 

• As this website sells food products, returns are accepted only if the product is damaged, expired, or incorrect at the time of delivery. 
• Cancellation requests are accepted only before dispatch.
• Approved refunds will be processed to the original payment method within 7 business days.

Intellectual Property

• All content including product names, imaged, texts, logos, and design are the property of Sri Jeyam Food Products and Sivasakthi Marketing. 
• Unauthorized use or reproduction is strictly prohibited. 

Limitation of Liability 

• Sivasakthi Marketing  shall not be liable for indirect or consequential damages arising from product use or website access. 
• Liability, if any, is limited to the value of the product purchased. 

Governing Law 

• These terms & conditions are governed by the laws of India.  All disputes shall be subject to the Jurisdiction of Thoothukudi, Tamilnadu courts.

Changes to Terms 

• Sivasakthi Marketing reserves the right to update or modity these Terms & Conditons at any time without prior notice.

Contact Information 

For order, billing, or service - related queries, contact:

Sivasakthi Marketing 

Address : 19/1/5 Toovipuram west 3rd street, Thoothukudi-628008

Contact Person: Jeya Sundara Krishnan.s

Email : sivasakthimarketing.tuty@gmail.com

Phone: +91 7845964153